Terms of Service

1. The agreement

These terms are a contract between you and RealBooks (operated by Attainable Inc.) covering your use of the RealBooks application and website. By creating an account or subscribing, you accept them. If you are accepting on behalf of a business, you confirm you have authority to bind that business.

2. Your subscription

RealBooks is billed through Stripe, monthly or annually. Your price is based on the number of businesses on your subscription: one rate for the first business and a lower rate for each additional business. Personal books are included at no extra charge.

Monthly subscriptions renew automatically each month and can be canceled at any time; access continues through the end of the month you have already paid for. Annual subscriptions are discounted in exchange for a one-year commitment: they are paid upfront for the full year, renew annually until canceled, and are not refundable mid-term except where required by law. If you cancel an annual subscription, it does not renew and your access continues through the end of the paid year.

Verified nonprofits with under $75,000 per year of income receive free access subject to verification inside the product. Promotional and beta codes grant access on the terms communicated with the code and may be time-limited or revoked for abuse.

3. Your data

Your books belong to you. We store and process your data only to provide the service, as described in our Privacy Policy. You can export your data at any time using the product's export features.

You are responsible for the accuracy of the information you enter. RealBooks is bookkeeping and financial visibility software; it does not provide accounting, tax, or legal advice, and its outputs do not replace a qualified professional.

4. Acceptable use

Keep your credentials secure and your account information accurate. Do not use RealBooks to violate the law, infringe others' rights, probe or disrupt the service, or attempt to access data that is not yours. We may suspend accounts that put the service or other customers at risk.

5. Availability and changes

We work hard to keep RealBooks available and fast, but the service is provided as is, without warranty of uninterrupted availability. We ship improvements continuously and may add, change, or retire features. If a change materially reduces what you pay for, you may cancel and receive a prorated refund of the unused portion of the current period.

6. Liability

To the maximum extent permitted by law, RealBooks' total liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including decisions made in reliance on the numbers in your books.

7. Ending the relationship

You can cancel your subscription at any time. We may terminate accounts that violate these terms. After termination, we retain data only as needed to meet legal obligations, then delete it on our standard schedule.

8. Contact

Questions about these terms: reach us through the Help Center. We read everything.